Based in Ephrata · Serving Lancaster County, PA & beyond
Based in Ephrata · Serving Lancaster County, PA & beyond
Based in Ephrata · Serving Lancaster County, PA & beyond
Phone coming soon
Phone coming soon
Phone coming soon
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Websites, computer help,
audio and photography.
Websites, computer help,
audio and photography.
Websites, computer help,
audio and photography.
Websites, computer help,
audio and photography.
Based in Ephrata, PA.
Serving Lancaster County and beyond.
Based in Ephrata, PA.
Serving Lancaster County and beyond.
Based in Ephrata, PA.
Serving Lancaster County and beyond.
Based in Ephrata, PA.
Serving Lancaster County and beyond.
Web.
Web.
Web.
Web.
Tech.
Tech.
Tech.
Tech.
Media.
Media.
Media.
Media.
01 / SERVICES
01 / SERVICES
How can I help?
How can I help?
WEB
WEB
Websites that explain what you offer and make it easy to get in touch. New sites, redesigns and updates for small businesses and personal projects.
Starting at $650
Bundle: free business email setup, plus $50 off photos or business profiles.
More about web design
Websites that explain what you offer and make it easy to get in touch. New sites, redesigns and updates for small businesses and personal projects.
Starting at $650
Bundle: free business email setup, plus $50 off photos or business profiles.
More about web design
Websites that explain what you offer and make it easy to get in touch. New sites, redesigns and updates for small businesses and personal projects.
Starting at $650
Bundle: free business email setup, plus $50 off photos or business profiles.
More about web design
Help preparing and scheduling posts, updating business profiles and editing short video clips for social media. Available for a one-time cleanup or regular monthly work.
Starting at $200/month
Google and Apple business profiles, $125 one time. 8 posts a month for $350.
More about social media
Help preparing and scheduling posts, updating business profiles and editing short video clips for social media. Available for a one-time cleanup or regular monthly work.
Starting at $200/month
Google and Apple business profiles, $125 one time. 8 posts a month for $350.
More about social media
Help preparing and scheduling posts, updating business profiles and editing short video clips for social media. Available for a one-time cleanup or regular monthly work.
Starting at $200/month
Google and Apple business profiles, $125 one time. 8 posts a month for $350.
More about social media
TECH
TECH
An email address at your own domain, such as you@yourbusiness.com. Setup on the devices you use, plus help with existing mail and sending or sign-in problems.
Starting at $125
Included free when I build your website.
More about email setup
An email address at your own domain, such as you@yourbusiness.com. Setup on the devices you use, plus help with existing mail and sending or sign-in problems.
Starting at $125
Included free when I build your website.
More about email setup
An email address at your own domain, such as you@yourbusiness.com. Setup on the devices you use, plus help with existing mail and sending or sign-in problems.
Starting at $125
Included free when I build your website.
More about email setup
Help with slow computers, software problems, malware, device setup and repairs. I’ll investigate what’s happening and explain the options, including whether a repair is worth doing.
Starting at $30
Remote help: $30 for a quick fix or $60 for a full session. No remote fix, no session charge.
More about device support
Help with slow computers, software problems, malware, device setup and repairs. I’ll investigate what’s happening and explain the options, including whether a repair is worth doing.
Starting at $30
Remote help: $30 for a quick fix or $60 for a full session. No remote fix, no session charge.
More about device support
Help with slow computers, software problems, malware, device setup and repairs. I’ll investigate what’s happening and explain the options, including whether a repair is worth doing.
Starting at $30
Remote help: $30 for a quick fix or $60 for a full session. No remote fix, no session charge.
More about device support
MEDIA
MEDIA
Photography for products, locations and portraits, plus editing and retouching of existing images. Also includes logo cleanup and files prepared for websites or social media.
Starting at $150
Bundle: $50 off when booked with a website.
More about photography
Photography for products, locations and portraits, plus editing and retouching of existing images. Also includes logo cleanup and files prepared for websites or social media.
Starting at $150
Bundle: $50 off when booked with a website.
More about photography
Photography for products, locations and portraits, plus editing and retouching of existing images. Also includes logo cleanup and files prepared for websites or social media.
Starting at $150
Bundle: $50 off when booked with a website.
More about photography
Audio recording and editing for narration, voiceover, radio spots and music. Help with new recordings, song production or cleanup of audio you already have.
Starting at $100
Radio spots from $250. Editing at $40 an hour.
More about audio
Audio recording and editing for narration, voiceover, radio spots and music. Help with new recordings, song production or cleanup of audio you already have.
Starting at $100
Radio spots from $250. Editing at $40 an hour.
More about audio
Audio recording and editing for narration, voiceover, radio spots and music. Help with new recordings, song production or cleanup of audio you already have.
Starting at $100
Radio spots from $250. Editing at $40 an hour.
More about audio
Not sure where to start? Let me know what you need help with.
Not sure where to start? Let me know what you need help with.
Not sure where to start? Let me know what you need help with.
Not sure where to start? Let me know what you need help with.
Remote help
Drop-off & pickup by appointment
Visits to your business
Remote help
Drop-off & pickup by appointment
Visits to your business
Remote help / Visits to your business
Drop-off & pickup by appointment
Remote help / Business visits
Drop-off & pickup by appointment
Remote help / Visits to your business
Drop-off & pickup by appointment
02 / ABOUT
02 / ABOUT
Hi, I’m Jacob.
Hi, I’m Jacob.
I’ve always liked fixing things. My favorite part is seeing something come back to life, especially when someone thought it was completely dead.
I spent about five years working in technical support and computer repair at Apple, after working on Windows PCs. A lot of the job was figuring out what was wrong, explaining it and helping people decide what to do next.
That’s the work I wanted to focus on when I started working independently. I like helping people understand their options, and I’m comfortable saying when replacing something makes more sense than repairing it.
I’ve always liked fixing things. My favorite part is seeing something come back to life, especially when someone thought it was completely dead.
I spent about five years working in technical support and computer repair at Apple, after working on Windows PCs. A lot of the job was figuring out what was wrong, explaining it and helping people decide what to do next.
That’s the work I wanted to focus on when I started working independently. I like helping people understand their options, and I’m comfortable saying when replacing something makes more sense than repairing it.
More photos coming soon
REVIEWS
REVIEWS
What customers say
What customers say
Customer reviews will be added here.
Customer reviews will be added here.
Review pending
Review pending
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Customer reviews will be added here.
Customer reviews will be added here.
Review pending
Review pending
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Customer reviews will be added here.
Customer reviews will be added here.
Review pending
Review pending
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03 / A FEW QUESTIONS
03 / A FEW QUESTIONS
Good to know
Good to know
Yes. I generally provide on-site support at business locations in and around Lancaster County. For personal computers and other devices, I arrange drop-off and pickup appointments at a public exchange location. I don’t make home visits. Any on-site work and applicable travel costs are discussed in advance.
Yes. I generally provide on-site support at business locations in and around Lancaster County. For personal computers and other devices, I arrange drop-off and pickup appointments at a public exchange location. I don’t make home visits. Any on-site work and applicable travel costs are discussed in advance.
Yes. I generally provide on-site support at business locations in and around Lancaster County. For personal computers and other devices, I arrange drop-off and pickup appointments at a public exchange location. I don’t make home visits. Any on-site work and applicable travel costs are discussed in advance.
Yes, by appointment. Contact me first with a description of the problem. I’ll arrange a time and a public exchange location for drop-off and pickup.
Yes, by appointment. Contact me first with a description of the problem. I’ll arrange a time and a public exchange location for drop-off and pickup.
Yes, by appointment. Contact me first with a description of the problem. I’ll arrange a time and a public exchange location for drop-off and pickup.
Yes. I can make updates as needed, or you can choose the optional $45 monthly care plan. It includes up to 30 minutes of small edits, a monthly site, contact form and domain check, and a reply within two business days. Larger changes are quoted separately.
Yes. I can make updates as needed, or you can choose the optional $45 monthly care plan. It includes up to 30 minutes of small edits, a monthly site, contact form and domain check, and a reply within two business days. Larger changes are quoted separately.
Yes. I can make updates as needed, or you can choose the optional $45 monthly care plan. It includes up to 30 minutes of small edits, a monthly site, contact form and domain check, and a reply within two business days. Larger changes are quoted separately.
Starting prices and service details are listed on each service page. Remote computer help is $30 for a quick fix or $60 for a full session. If I can’t resolve the problem remotely, there’s no charge for that session. Larger jobs are quoted before work starts. Website costs can be split into three payments; hosting and domain fees are separate and listed in the quote.
Starting prices and service details are listed on each service page. Remote computer help is $30 for a quick fix or $60 for a full session. If I can’t resolve the problem remotely, there’s no charge for that session. Larger jobs are quoted before work starts. Website costs can be split into three payments; hosting and domain fees are separate and listed in the quote.
Starting prices and service details are listed on each service page. Remote computer help is $30 for a quick fix or $60 for a full session. If I can’t resolve the problem remotely, there’s no charge for that session. Larger jobs are quoted before work starts. Website costs can be split into three payments; hosting and domain fees are separate and listed in the quote.
Yes. My setup fee is a one-time charge. Your email provider charges separately for the service, usually per person each month. I can help you compare providers such as Google Workspace, Microsoft 365 and Zoho. The account stays in your name.
Yes. My setup fee is a one-time charge. Your email provider charges separately for the service, usually per person each month. I can help you compare providers such as Google Workspace, Microsoft 365 and Zoho. The account stays in your name.
Yes. My setup fee is a one-time charge. Your email provider charges separately for the service, usually per person each month. I can help you compare providers such as Google Workspace, Microsoft 365 and Zoho. The account stays in your name.
Yes. Setup or cleanup of your listings on Google, Apple Maps and Bing is $125 one time. That includes business details, categories, hours, service area, photos, description and website link. You don’t need to buy a website from me. The listings stay under your accounts, and you complete any required verification.
Yes. Setup or cleanup of your listings on Google, Apple Maps and Bing is $125 one time. That includes business details, categories, hours, service area, photos, description and website link. You don’t need to buy a website from me. The listings stay under your accounts, and you complete any required verification.
Yes. Setup or cleanup of your listings on Google, Apple Maps and Bing is $125 one time. That includes business details, categories, hours, service area, photos, description and website link. You don’t need to buy a website from me. The listings stay under your accounts, and you complete any required verification.
Ephrata, Pennsylvania. I serve individuals and small businesses across Lancaster County, and remote work lets me help people farther away too.
Ephrata, Pennsylvania. I serve individuals and small businesses across Lancaster County, and remote work lets me help people farther away too.
Ephrata, Pennsylvania. I serve individuals and small businesses across Lancaster County, and remote work lets me help people farther away too.
04 / GET IN TOUCH
04 / GET IN TOUCH
What are you
working on?
What are you
working on?
Let me know what you need help with. You can use the form or email me directly.
Let me know what you need help with. You can use the form or email me directly.
Ephrata, PA
Ephrata, PA
Phone coming soon
Phone coming soon
Remote help / Business visits
Drop-off & pickup by appointment
Remote help / Business visits
Drop-off & pickup by appointment